Returns & Refunds

Thanks for shopping at WAHEP. If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. Any damage to items will be the customer responsibility. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Return or Refund use this link: https://track.shipstation.com/f/r/g/RYcCPCg6dLGVNsQoqFlJZQ%3D%3D

Exchanges/Warranty Repairs
All repairs must be done with WAHEP. If a computer is taken elsewhere for repairs, we will not reimburse the cost. Any exchanges or warranty must be done within the 30 days of receiving the package.

Shipping
You will be responsible for your own return shipping label, we do not provide a return shipping label for any product.

Contact Us
If you have any questions on how to return your item to us, contact us.